The world of hospitality is a timeless art, and instilling a spirit of service in the younger generation is a journey that knows no end. As a tangible effort to bridge theory with industry practice, Bali WISE once again presented a direct learning experience through a field trip. On Thursday, November 5, 2026, 29 female students of Bali WISE Intake 67, accompanied by a staff member, departed for the ITDC area to visit Courtyard by Marriott Bali Nusa Dua Resort. This was a warm return visit after the Courtyard Nusa Dua team visited the Bali WISE campus last October.
Unveiling Professionalism Behind the Scenes
At 10:30 AM WITA, under Bali’s bright sky, the 29 students gathered in the Bali WISE café area. In an orderly manner, they divided themselves into two groups according to their attendance numbers before departing for the ITDC area. Upon arrival at the location, a warm welcome from the security team and Courtyard staff was immediately felt as they escorted the students to the meeting room. The event opened with friendly greetings and an introduction session that broke the ice.
The session continued with an in depth presentation on the profile of Courtyard Nusa Dua. The students were invited to trace the historical footsteps of this resort, which began as Hotel Club Bualu before transforming and officially operating as Courtyard in 2011. The speaker also detailed various premier facilities, ranging from guest rooms, restaurants and bars, swimming pools, lounges, the kids club, yoga pavilion, gym and spa, to the beach club, complete with the crucial role of each department within them. The students’ enthusiasm shone through via various critical questions during the question and answer session.
To maximize the experience, the students were divided into three groups that rotated in turns between a hotel tour session and an in depth career consultation according to the departments they were interested in. During the tour, they saw firsthand the elegant details inside the guest rooms, complete with a demonstration of towel art and the art of painting greetings on the mirror as a personal touch for guests. The journey continued to the lobby area to learn the flow of guest arrivals, departures, and the art of handling complaints. They also explored the tranquility of the spa area, walked through the busy culinary heart in the hot kitchen and cold kitchen, and observed the bar and outdoor restaurant areas directly facing the swimming pool.
After touring and discussing, the gathering concluded with a refreshment session. The students enjoyed bite sized dishes and fresh beverages with proper etiquette. As a reflection of the hospitality character already instilled in them, they promptly cleared their own small plates, checked their personal belongings, and politely bid farewell to all Courtyard staff before returning to campus.
Igniting the Flame of Spirit for the Future of the Industry
Learning methods are indeed diverse, yet to conquer the dynamic world of hospitality, where technical skills and a professional attitude are non-negotiable, classroom theory alone is not enough. Through this field trip, we wanted to open a window to reality so that the students could witness firsthand how every department moves in harmony, supports one another, and turns together to drive the wheels of the tourism industry. It is our great hope that this experience serves as a spark of enthusiasm for these resilient young women to step forward with confidence and high dedication in pursuing their careers. We extend our sincere gratitude to Courtyard Nusa Dua for the learning space and valuable inspiration given to the extended Bali WISE family.
Recent Comments